Accessibility Statement

Accessibility Statement

Buckinghamshire Council is committed to providing websites that are accessible to the widest possible audience, regardless of technology or ability. This website should allow any user to:

  • Navigate most of the website using a keyboard
  • Zoom in up to 200% without the text spilling off the page
  • Listen to most of the website using a screen reader.

For information on how you can adjust your browser settings or use assistive technology to help you use our website, visit AbilityNet.


How accessible is this website?

This website is non-compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. However, we are constantly working to improve both our compliance and the experience of our users.


We know some parts of this website are not fully accessible:

  • It is not possible to modify the line height or spacing of text
  • It is not possible to navigate most of the website using speech recognition software.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email we'll consider your request and get back to you within 20 working days.


Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Services (EASS).


Technical information about this website accessibility

Buckinghamshire Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance Status

This website is non-compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following issues:

  • It is not technically possible to update the website to meet the current expected guidelines.
  • A new website is currently in production and will be launched in December 2020.

Content that’s not within the scope of the accessibility regulations

Web content that is not subject to the standards referenced in this policy statement include:

1. content that is archived.

2. content on intranets and extranets published before 23/09/2019

3. non-HTML Documentation (PDFs, Microsoft Office files) that were published before 23/09/2018.

4. non-HTML Documentation (PDFs, Microsoft Office files) that are not essential to the services Buckinghamshire Council

5. live Audio and Video

6. pre-recorded Audio and Video published before 23/09/2020

7. online maps and mapping services

8. third Party Content that is not under direct control of Buckinghamshire Council or main website provider – Google Translate, Social Media links.


What are we doing to improve accessibility?

Buckinghamshire Council are fully committed to meeting all the accessibility criteria specified in the regulatory provisions. Aylesbury Garden Town are working with our website providers to produce a new fully compliant website which will fix all the identified accessibility issues and aim to launch in December 2020.


Buckinghamshire Council will make continuous assessments of this website’s content and update this statement when issues have been resolved. Preparation of this accessibility statement This statement was prepared on November 2020.