Buckinghamshire Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
This website should allow any user to:

  • Modify the line height or spacing of text
  • Zoom in up to 200% without the text spilling off the page
  • Navigate most of the website using a keyboard
  • Navigate most of the website using speech recognition software
  • Listing to most of the website using a screen reader

For information on how you can adjust your browser settings or use assistive technology to help you use our website, visit AbilityNet.

Accessibility on aylesburygardentown.co.uk

aylesburygardentown.co.uk makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows aylesburygardentown.co.uk to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The aylesburygardentown.co.uk accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu
icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


Aylesbury Garden Town continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan aylesburygardentown.co.uk with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on aylesburygardentown.co.uk fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. However, we are constantly working to improve both our compliance and the experience of our users.

We know some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email contactus@aylesburygardentown.co.uk

We’ll consider your request and get back to you within 20 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email us at contactus@aylesburygardentown.co.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Services (EASS).

Technical information about this website’s accessibility

Buckinghamshire Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

Web content that is not subject to the standards referenced in this policy statement include:

  1. content that is archived.
  2. content on intranets and extranets published before 23/09/2019
  3. non-HTML Documentation (PDFs, Microsoft Office files) that were published before 23/09/2018.
  4. non-HTML Documentation (PDFs, Microsoft Office files) that are not essential to the services Buckinghamshire Council
  5. live Audio and Video
  6. pre-recorded Audio and Video published before 23/09/2020
  7. online maps and mapping services
  8. third Party Content that is not under direct control of Buckinghamshire Council or main website provider – Google Translate, Social Media links

What are we doing to improve accessibility?

Buckinghamshire Council are fully committed to meeting all the accessibility criteria specified in the regulatory provisions. We will continue to work with our website providers to identify the timescales needed to fix all the identified accessibility issues and provide an update with any progress made.
Buckinghamshire Council will make continuous assessments of this website’s content and update this statement when issues have been resolved.

Preparation of this accessibility statement

This statement was prepared on 1 February 2021. This policy was last reviewed 1 February 2021.